Sabrina Polin: What's the best data collection method for your business? Data collection is the process of gathering data for business decision making, strategic planning, research and more. It provides the information needed to answer questions, analyze business performance, and predict future trends. Data collection happens on multiple levels. For instance, IT systems continuously collect data on customers, employees and sales. Data can also be manually collected with surveys and by tracking social media. For research and science and medicine, data collection is often a more specialized process. Regardless of the context data is often collected from multiple sources and usually with a variety of techniques. To read about an argument in favor of automated data collection, click the link above or in the description below. Customer data for example, can be collected unknowingly, like from transaction records, cookies, website visits, social media tracking and keyword tracking, or knowingly, like with customer forms, loyalty programs, surveys, service agreements and competitions. Well designed data collection processes typically follow these steps, identify a business or research issue, and set goals for the project. Gather data requirements to answer the business or research question. Identify the data sets that can provide the necessary information. Set a plan for collecting the data including collection methods, and collect the available data and begin prepping it for analysis. Recent privacy laws such as GDPR, make data privacy and security bigger considerations when collecting data, particularly if it contains personal information about customers. An organization's data governance program should include policies to ensure that data collection practices comply with laws such as GDPR what are the biggest challenges in your organization when collecting data? How did you overcome them? Share your thoughts in the comments and be sure to like and subscribe as well.